Sunday, October 22, 2017
Last Updated: Monday, August 07, 2017
 

Fort Belvoir ID Cards/DEERS office has limited walk-in capabilities due to room capacity.

Walk-ins may not be seen to prevent fire hazards. We apologize for the inconvenience.


By Amanda Stewart
Staff Writer

Appointments will soon be required for all patrons at Belvoir’s ID card office.

In the past, those seeking to renew their military ID cards, family member ID cards or Common Access Cards, or to get a new card, could make an appointment or walk in to Human Resources, Bldg. 213 on Belvoir. But, effective May 2, the office goes to an appointments-only policy.

“We are eliminating walk-ins to better serve the community,” said Sandy Springs, chief, Military Personnel Division, Fort Belvoir. “The majority of the complaints we receive are about the wait time for walk-ins. This will eliminate that problem.”

On busy days, particularly during the summer, the wait time for walk-ins at the ID card office can be up to three hours, said Kenneth Johnson, Directorate of Human Resources, chief, ID Card Services.

“By giving everyone a set time to come in, we will be able to better serve our customers,” Johnson said.

Appointments can be made online through the RAPIDS Appointment Schedule. A link to the ID card appointments website can be found on Fort Belvoir’s main website, www.belvoir.army.mil.



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