The Mission of the Joint Personal Property Shipping Office, Mid Atlantic is to provide services for shipment, receipt and storage of personal property for military and civilian members of the Army, Navy, Marine Corps, Air Force and Coast Guard moving into, within or out of the geographic area specified for JPPSO Mid Atlantic. On the left of this page, you will see a link to the other counseling offices located in this area. Please contact the office closest to you for assistance.

If you have problems with a move in progress, please call the JPPSOMA Quality Control Division at (703) 806-0974 / 0768 / 0769, Monday-Friday from 0800-1630 (except Federal Holidays). For emergency assistance after these duty hours please call the JPPSOMA NCO on-call, at (703) 899-4873. This cell phone is manned from 16:30 to 21:00. After 21:00 please leave a message, also keep in mind that all commercial carriers will be closed and while the after duty NCO is limited in their ability to assist you, your concerns, issues and contact information will be annotated and worked on the first business day.

As the Commander of the Joint Personal Property Shipping Office, Mid Atlantic (JPPSOMA), I understand the importance of meeting your personal property shipment needs. My staff will make every effort to ensure your personal property shipment is handled professionally with all the courtesy you deserve as a valued customer. On this web site, you will find information to facilitate your storage, outbound, or inbound shipment. If you have any questions that the website does not answer, please feel free to contact the appropriate member of my staff listed in the contacts page.

The DoD has directed all Transportation offices to use a new online system called the Defense Personal Property System (DPS) as the one-stop source for managing personal property moves. For the first time, Surface Deployment and Distribution Command (SDDC) will have oversight of claims and Transportation Service Provider (TSP) information in one convenient location. In addition, DPS will provide the convenience of 24/7 access to personal property shipment information and a conduit for a direct relationship between DOD members and TSPs throughout the entire moving process. Your local transportation office is available to assist you at any time throughout your move.

One more improvement in DPS is for servicemembers who personally move their household goods on millitary orders. The Personally Procured Move (PPM, replaces former DITY move program) gives our servicemembers a choice. They may elect to personally move some or even all of their personal property and receive an incentive for doing so. Now servicemembers will receive 95% of the "best value" the government would pay to move the goods as an incentive for PPM. Servicemembers can also hire a commerical company to move their goods and be reimbursed; however, the cost can not exceed the "best value" of which the government would pay to move the same goods. If you have any questions, please contact a transportation office for assistance.

I encourage you to make use of e-mail via the website whenever possible, instead of telephoning the JPPSOMA directly. We receive over a half-million calls per year. During the Peak Season (April - September) our telephone system is not able to handle the volume of calls, so you may experience longer than usual wait times. Every move is important to us, so your patience will be greatly appreciated.