Saturday, May 27, 2017

Mission Statement

To ensure enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), and provide Common Access Cards (CAC) and/or Official Identification Cards to Soldiers, Family Members, Retirees as well as Civilian and Contract Employees working on Fort Belvoir.

Click Here for Information on Systemic Delays

ID Card / CAC Appointment Scheduler

Appointment Line 703-805-5578

Appointments are required for all patrons at Belvoir’s ID card office.

In the past, those seeking to renew their military ID cards, family member ID cards or Common Access Cards, or to get a new card, could make an appointment or walk in to Human Resources, Bldg. 213 on Belvoir. But, effective May 2, the office goes to an appointments-only policy.

“We are eliminating walk-ins to better serve the community,” said Sandy Springs, chief, Military Personnel Division, Fort Belvoir. “The majority of the complaints we receive are about the wait time for walk-ins. This will eliminate that problem.”

On busy days, particularly during the summer, the wait time for walk-ins at the ID card office can be up to three hours, said Kenneth Johnson, Directorate of Human Resources, chief, ID Card Services.

“By giving everyone a set time to come in, we will be able to better serve our customers,” Johnson said.

Appointments can be made online through the RAPIDS Appointment Schedule. A link to the ID card appointments website can be found on Fort Belvoir’s main website, www.belvoir.army.mil.

Appointments to renew family member ID cards can be made within 90 days of the card’s expiration date. Military ID cards and CACs can be renewed within 30 days of their expiration.


Location
5815 20th Street
Building 213
Fort Belvoir, VA 22060-5920

Hours of Operation
0800 -1600 Monday through Friday
Must be in by 15:45 for processing
Closed Weekends and Federal Holidays

Contact Us
Phone: (703) 805-5578
Suffix Number: (703) 805-5573
Fax: (703) 805-1000

 

Attention

 

THE WAIT TIME FOR WALK-INS CAN BE UP TO 2 HOURS

OR LONGER DURING PEAK TIME &
HOLIDAY PERIODS.

NO FOOD OR DRINKS IN OFFICE AREA PLEASE.

 


  • Monday – Friday – appointments only
  • Walk-in is seen on a first come first served basis.  Wait times may exceed 2 hours.
  • Walk-in may be stopped at anytime by the supervisor if capacity is met.
  • Active duty in uniform will have priority.