**Attention
Non-Army Personnel: Please see bottom of FAQs for
areas that cannot be cross-serviced.
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What regulation covers ID cards?
° -Army - AR 600-8-14 (Identification
Cards for Members of the Uniformed Service, their Eligible Family Members,
and other Eligible Personnel)
-Navy - BI
1750.10B
-Air Force - AI
36-3026(I)
-Marine Corps - MCO
P5512.11C
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• What
does DEERS stand for?
° Defense Enrollment
and Eligibility Reporting System
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• What
are the operating hours for the ID Card Section?
° The operating
hours are from 0730 to 1630 hours. HOWEVER, the center may
stop taking new customers earlier depending on the volume of
customers to ensure that
all who have signed-in are serviced by 1630 hours.
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• Does
my sponsor have to be with me to get an ID card?
° Yes, with the
following exceptions:
- If the sponsor signs DD Form
1172 (Application for Uniformed Services Identification Card/DEERS
Enrollment) in front of a Verifying Official, the family
member may bring this form unaccompanied by the sponsor.
- If the sponsor signs DD Form
1172 (Application for Uniformed Services Identification
Card/DEERS Enrollment) and has it notarized, the family member
may bring this form unaccompanied by the sponsor.
- The family member may sign
the DD Form 1172 (Application for Uniformed Services Identification
Card/DEERS Enrollment) using a CURRENT (original)
POWER OF ATTORNEY (P.O.A.).
- If none of the above, a 90
day temporary card may be issued
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• What
documentation is needed to add, remove or make changes to DEERS?
° The sponsor will
always need supporting documentation to make any changes,
(i.e. Birth, Death, Marriage Certificate, Social Security
Cards, Divorce, Adoption,
and Custody Decrees)
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• Once
the DD Form 1172 (Application for Uniformed Services Identification
Card/DEERS Enrollment) is signed, how long is it good for?
° Up to 90 days.
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• Can
an ID card be issued by mail?
° Yes. A person
needing an ID card and who is unable to travel (incapacitated) to the nearest ID card facility or lives 50 or more miles from
an ID Card Center may request this either by mail or phone. Upon request, instructions
and a DD Form 1172 (Application for Uniformed Services Identification
Card/DEERS
Enrollment) will be mailed by the ID Card Center. The sponsor
will then return the signed and notarized DD Form 1172 (Application
for Uniformed Services Identification Card/DEERS Enrollment)
along with a notarized
photograph of the card recipient. Contact information for
the Fort Belvoir -ID
Card Center:
Address: |
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DEPARTMENT
OF THE ARMY
US ARMY INSTALLATION MANAGEMENT COMMAND
US ARMY GARRISON, FOR BELVOIR
DIRECTORATE OF HUMAN RESOURCES
5815 20TH STREET, SUITE 217
FORT BELVOIR, VIRGINIA 22060-5920
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• What
is the earliest an ID card can be renewed before expiring?
° 90 days, with
following exceptions:
- card is damaged
- promotion of sponsor
- significant change in appearance
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• If
the sponsor is deployed, how can a family member receive an ID card?
° The dependent
should bring documentation stating deployment, and legal documentation
if someone needs to added to sponsor's record in DEERS.
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• Are
the hours of lunchtime (1130 - 1300) a good time to get an ID card?
° No. While the
ID Card Section does not close for lunch, the office is minimally staffed.
This can create delays.
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• What
is the minimum age a dependent can receive an ID card?
° Age 10, with
following exceptions:
- dependent dual active service
members
- sponsor is a single parent
- dependent is not residing in
sponsor's household
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• How
long may a dependent keep an ID card?
° Up to age 21.
At age 21 if the dependent is enrolled FULL TIME in an accredited
institution of higher learning, that dependent may have
an ID card until the date
of graduation or their 23rd
birthday, whichever occurs first. EXCEPTION: The dependent is
incapacitated either before
the age of 21, or before the age of
23 if a full-time student. Certain forms need to completed and
forwarded to DFAS and are available at this office.
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• What
is needed to establish a dependent as a full-time student in DEERS?
° A letter from
the school's registrar's office stating the dependents full-time
status and anticipated graduation date.
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• Can
a retiring sponsor on terminal leave be issued a retirement ID card before
the retirement date?
° Yes,
up to 90 days prior. Although the system allows for this, it is not recommended
due to the possibility of a gap in TRICARE coverage when entering
a date before the actual retirement date.
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• Can
a parent, step-parent, or parent-in-law be added as a dependent to DEERS?
° Yes.
There are forms available at the ID Card Center that must be filled out and
sent to DFAS
for approval. Once approved the service member should bring
the forms and the newly
established dependent to the ID card center to be
entered into DEERS and to receive
an ID card.
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• How
is a spouse added to DEERS?
° The
sponsor will bring in the marriage certificate (original or certified copy), social
security card and picture ID (i.e. Driver License, state ID, etc.).
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• How
are children added to DEERS?
° It
is dependent on the following:
- A Female sponsor
needs only bring the child's birth certificate and Social Security
card.
-
An unmarried male sponsor must have the child's birth certificate, Social Security
card, and judicial determination (i.e. court-ordered child support or
divorce decree naming children as his own). If no
judicial determination has
been made forms
are available at an ID
Card Center that must be sent
to DFAS for approval.
-
If a male sponsor is married and his wife is already on DEERS, he need only
bring the child's
birth certificate and Social Security Card.
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• Can
step-children be added to DEERS?
° Yes,
as long as they reside with that service member and are not already the dependents
of another service member (unless the sponsor's spouse has physical
custody,
in which case such document (original or certified copy) must
also be presented.
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• Can
a ward of a service member be added to DEERS?
° Yes.
The service member must bring the court document(s) (original or certified
copy),
the birth certificate of the dependent, the Social Security
card, and
a picture ID
if applicable. The ward must reside with the sponsor
and be dependent
on the sponsor
for over half of their support.
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• Can
an Unremarried Former Spouse (URFS) of a sponsor keep their ID card
and benefits?
° Yes,
when the following conditions are met:
-
The sponsor performed at least 20 years of service
-
The spouse was married to the sponsor at least 20 years
-
The 20 years of marriage were during the 20 years of the sponsor's service
All the above being met, the URFS is entitled
to full benefits so long
as they do not remarry.
- OR
-
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The sponsor performed at least 20 years of service
-
The spouse was married to the sponsor at least 20 years
-
The 20 years of marriage were during at least 15 years of the sponsor's service
All the above being met, the URFS is only entitled
to medical coverage
for 1 year
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• What
is required for a Disabled American Veteran (DAV) to receive an ID
card?
° To
receive a DAV ID card, the person must bring:
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The letter from the Office of Veteran Affairs (VA) stating that they are 100%
disabled and has entitlements to the Commissary and Post Exchange.
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The Service Members DD214 (Certificate of Release or Discharge from Active
Duty)
-
Picture ID and supporting documentation for any and all family members to
be added.
NOTE: A
Disabled American Veterans ID card entitles them to Commissary
and Post Exchange
privileges only. Medical is handled by VA.
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• **What cannot be cross
serviced by this ID Card Center?
1. Initial verification for unremarried or unmarried
former spouses.
2.
Incapacitated children.
3.
Other individuals who require a dependency determination (over 50 percent support)
(i.e. wards, parents, parents-in-law.)
4.
Retirees from other services and former members not currently
enrolled in DEERS.
5.
Illegitimate child of a male sponsor, when paternity has not
been judicially determined.
6.
Illegitimate child of sponsor's spouse, when the sponsor is a
member of another
Service.
7.
Navy and Marine Corps dependents residing in the Philippines.
8.
Abused dependents.
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